Miguel Castillo

Miguel Castillo is a user research apprentice at DIA Design Guild. He has a BA in Psychology and five years of experience in customer service and technical support at Apple and his city’s Hispanic Chamber of Commerce. His passion for technology and psychology has led him to UX research, a field he is working towards transitioning into. He is based in Sacramento, California, United States.

About the talk

March 5, 14:15 – 14:45

Defining and understanding community: Using IA and research to co-create World IA Association

Communities provide a sense of connection, place, and identity. How do people seek professional communities? What role do these communities play in their career and lives? Volunteers with the World Information Architecture Association share their findings from conversations with people in the community. We focus on the story of how they found their “home” community. We learn about the decision they made when they leave a professional group. We invite the audience to help us think about opportunities to move the IA community forward.

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